Privacy Policy

Who we are

Advanced Care Life Services is an In-Home Care Agency based out of Medford, Oregon and servicing Jackson and Josephine Counties.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with any outside parties. We do have limited cookies on our website that collect anonymous information for analytics purposes, including your IP address and computer’s geographical location and which website or search terms may have led you to our website. This information is not collected by us nor stored on our servers.

Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with LTCR Privacy Policy Guidelines. Purpose of Collection We explain why personal information is needed before collecting it. Personal information is collected only to assess your needs, understand your preferences, and make appropriate long-term care referrals and placement recommendations.

Collection Practices

Personal information is collected lawfully and fairly, with your knowledge and consent. Information is collected directly from you or your authorized representative through conversations, written forms, or electronic communication. We collect only the information necessary to provide referral services.

Consent and Disclosure

We provide a Disclosure and Advisory Form and this Privacy Policy and obtain your clear, affirmative consent before sharing any personal information. Information will only be shared after consent has been obtained. You may withdraw your consent at any time in writing.

Use and Sharing of Information

Personal information is used only for purposes related to referral and placement services. Information is shared only with care providers or services that you agree to be referred to, or as required by law. We do not sell, trade, or share personal information with unrelated third parties.

Accuracy of Information

Personal information must be accurate, complete, and up to date. You may request corrections or updates to your information at any time.

Security Measures

We protect personal information against loss, theft, and unauthorized access, use, or disclosure using reasonable administrative, technical, and physical safeguards. Access to personal information is limited to authorized personnel only.

Client Requests

You may request access to your personal information, request corrections, withdraw consent, or request limitations on how your information is shared at any time. All requests will be addressed within a reasonable timeframe.

Record Retention

Signed Disclosure and Advisory Forms are retained for three (3) years in accordance with Oregon guidelines. Sensitive health and financial information is not retained longer than necessary to provide referral services and is securely destroyed thereafter.

Contact Information
Advanced Care Senior Referral Agency
Michelle Macgregor
541-707-2257
admin@acls.me

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